Be sure to review the following prior to uploading your leads:
Templates required for your uploads: Contact MSIGHTS Support or reach out to us on MSIGHTS Messenger to ensure you are using the correct templates.
Accepted values set in the platform are correct: Each template accepts values in a specific format. If you are uncertain about accepted criteria, please reach out to MSIGHTS Support or our Client Engagement team on MSIGHTS Messenger.
Use either Excel or CSV file format: Be sure your file is saved in any of these two formats. Any different format will result in a rejected file.
Unhide rows/columns: When uploading your file, our Data Importer will ensure that the headers match the template selected. Otherwise, the file will be rejected.
Remove any filters: If any filters have been applied to your template, please be sure to remove them.
Do not submit a file with more than one sheet: MSIGHTS Data Importer will only accept one sheet in each file.
Please do not hesitate to reach out to MSIGHTS Support via the messenger chat window at the bottom right-hand corner of your screen or with the button below for any questions, support, or feedback. We'd be happy to help!