# MSIGHTS Help Center

> Help From The MSIGHTS Support Team

## English

### Frequently Asked Questions

- [How do I reset a lost or forgotten password?](http://s1-support.msights.com/en/articles/4146771-how-do-i-reset-a-lost-or-forgotten-password.md)
- [How do I change my MSIGHTS account password?](http://s1-support.msights.com/en/articles/4624534-how-do-i-change-my-msights-account-password.md)
- [How do I access the MSIGHTS Help Center?](http://s1-support.msights.com/en/articles/4624489-how-do-i-access-the-msights-help-center.md)
- [How do I contact MSIGHTS Support Team?](http://s1-support.msights.com/en/articles/4128291-how-do-i-contact-msights-support-team.md)
- [How do I switch between MSIGHTS Applications?](http://s1-support.msights.com/en/articles/4153464-how-do-i-switch-between-msights-applications.md)
- [What are User Permissions?](http://s1-support.msights.com/en/articles/4156571-what-are-user-permissions.md)
- [How do I switch MSIGHTS Projects?](http://s1-support.msights.com/en/articles/4146727-how-do-i-switch-msights-projects.md)
- [What is an Exchange Data Set?](http://s1-support.msights.com/en/articles/2037704-what-is-an-exchange-data-set.md)
- [Understanding "No data based on your criteria. Please review your filters." in Dashboard Widgets](http://s1-support.msights.com/en/articles/8343356-understanding-no-data-based-on-your-criteria-please-review-your-filters-in-dashboard-widgets.md)
- [A Complete Guide To Icon Functionality](http://s1-support.msights.com/en/articles/9317118-a-complete-guide-to-icon-functionality.md): Find out what the icons in a board and a widget mean.
- [MSIGHTS Inbound API](http://s1-support.msights.com/en/articles/9755081-msights-inbound-api.md): Welcome to the user guide for the MSIGHTS Inbound API \(October 2024 Version\)
- [How to use the Mass Input function](http://s1-support.msights.com/en/articles/11028559-how-to-use-the-mass-input-function.md): Basic steps to input multiple lines data into the grid

### Best Practices

- [Best practices - Data QA](http://s1-support.msights.com/en/articles/2369111-best-practices-data-qa.md): Best ways to verify if the Platform data matches your file
- [Best practices - importing an Online Response Template](http://s1-support.msights.com/en/articles/2365586-best-practices-importing-an-online-response-template.md): Consider the steps below to have a successful file upload!
- [Best practices - how to build the best Reporting Boards](http://s1-support.msights.com/en/articles/2365354-best-practices-how-to-build-the-best-reporting-boards.md): Looking to get the most out of your Reporting Boards? Need a little help?

### How to share access to your ad accounts

- [How to share access to Amazon Advertising](http://s1-support.msights.com/en/articles/8120306-how-to-share-access-to-amazon-advertising.md)
- [How to share access to Teads](http://s1-support.msights.com/en/articles/8120337-how-to-share-access-to-teads.md)
- [How to share access to your Meta \(Facebook\) ad account](http://s1-support.msights.com/en/articles/6969792-how-to-share-access-to-your-meta-facebook-ad-account.md): Partner access \(View Performance\) via Facebook Business Manager
- [How to share access to your Display & Video 360 partner or advertiser](http://s1-support.msights.com/en/articles/6975854-how-to-share-access-to-your-display-video-360-partner-or-advertiser.md): Standard access via DV360 User Interface
- [How to share access to your Campaign Manager 360 ad account](http://s1-support.msights.com/en/articles/7019263-how-to-share-access-to-your-campaign-manager-360-ad-account.md): Campaign Manager access via Campaign Manager 360 User Interface
- [How to share access to your Google Ads ad account](http://s1-support.msights.com/en/articles/6976483-how-to-share-access-to-your-google-ads-ad-account.md): Read Only access via Google Ads User Interface
- [How to share access to your Search Ads 360 ad account](http://s1-support.msights.com/en/articles/7198255-how-to-share-access-to-your-search-ads-360-ad-account.md): Standard access via SA360 User Interface
- [How to share access to your LinkedIn ad account](http://s1-support.msights.com/en/articles/9361020-how-to-share-access-to-your-linkedin-ad-account.md): LinkedIn Campaign vs Business Manager
- [How to share access to your Xandr member or advertiser](http://s1-support.msights.com/en/articles/6980038-how-to-share-access-to-your-xandr-member-or-advertiser.md): Network, Network Observer, or Advertiser access via Xandr User Interface
- [How to enable access to The Trade Desk API](http://s1-support.msights.com/en/articles/6980304-how-to-enable-access-to-the-trade-desk-api.md): API access must be granted by your TTD Account Manager
- [How to share access to Adform](http://s1-support.msights.com/en/articles/11587289-how-to-share-access-to-adform.md): Access through Adform User Management

### Reporting

- [What is Reporting?](http://s1-support.msights.com/en/articles/4124668-what-is-reporting.md)
- [What is a Board?](http://s1-support.msights.com/en/articles/4178598-what-is-a-board.md)
- [What is a Widget?](http://s1-support.msights.com/en/articles/4062027-what-is-a-widget.md)
- [What is a Draft Board?](http://s1-support.msights.com/en/articles/4132007-what-is-a-draft-board.md)
- [How do I search for a Board?](http://s1-support.msights.com/en/articles/4131721-how-do-i-search-for-a-board.md)
- [What is a Board Template?](http://s1-support.msights.com/en/articles/4481699-what-is-a-board-template.md)
- [What is the Metric 'Advanced Options' for feature?](http://s1-support.msights.com/en/articles/9679528-what-is-the-metric-advanced-options-for-feature.md)
- [Data Exchange Feature](http://s1-support.msights.com/en/articles/9759521-data-exchange-feature.md): In this article, you'll learn about Data Exchange.
- [How to add the Comparison Mode Feature to a table](http://s1-support.msights.com/en/articles/14077167-how-to-add-the-comparison-mode-feature-to-a-table.md): In this article, we will provide a guide on how to configure and use the comparison feature in MSIGHTS Reporting.
- [What is Conversations?](http://s1-support.msights.com/en/articles/5005851-what-is-conversations.md)
- [How do I create a Board?](http://s1-support.msights.com/en/articles/4617707-how-do-i-create-a-board.md)
- [How do I clone a Reporting Board?](http://s1-support.msights.com/en/articles/4496594-how-do-i-clone-a-reporting-board.md)
- [How do I share a Board?](http://s1-support.msights.com/en/articles/4485312-how-do-i-share-a-board.md)
- [How do I rename my Board?](http://s1-support.msights.com/en/articles/4521250-how-do-i-rename-my-board.md)
- [How do I print a Board?](http://s1-support.msights.com/en/articles/4521293-how-do-i-print-a-board.md)
- [How do I export a Board?](http://s1-support.msights.com/en/articles/4521299-how-do-i-export-a-board.md)
- [What is Board Criteria?](http://s1-support.msights.com/en/articles/4143286-what-is-board-criteria.md)
- [How do I create a Board Criteria?](http://s1-support.msights.com/en/articles/4147557-how-do-i-create-a-board-criteria.md)
- [How do I use the Board Criteria Toolbar?](http://s1-support.msights.com/en/articles/4147413-how-do-i-use-the-board-criteria-toolbar.md): In this article, we will show you how to use the Board Criteria Toolbar after Board Criteria has been applied to a Board.
- [What is a Mobile Board and how do I create a Mobile Board?](http://s1-support.msights.com/en/articles/4191797-what-is-a-mobile-board-and-how-do-i-create-a-mobile-board.md)
- [How do I change date ranges for multiple Widgets simultaneously?](http://s1-support.msights.com/en/articles/3507159-how-do-i-change-date-ranges-for-multiple-widgets-simultaneously.md): In this article, you'll learn how to change date ranges for multiple Widgets simultaneously.
- [How do I enable or disable Autoload Widgets?](http://s1-support.msights.com/en/articles/4180162-how-do-i-enable-or-disable-autoload-widgets.md)
- [How do I archive a Board?](http://s1-support.msights.com/en/articles/4110621-how-do-i-archive-a-board.md)
- [How do I remove a Board?](http://s1-support.msights.com/en/articles/4617411-how-do-i-remove-a-board.md)
- [How do I filter a Widget to show only the top or bottom metric\(s\)?](http://s1-support.msights.com/en/articles/5104483-how-do-i-filter-a-widget-to-show-only-the-top-or-bottom-metric-s.md)
- [How do I clone a Widget?](http://s1-support.msights.com/en/articles/4169186-how-do-i-clone-a-widget.md)
- [How do I export a Widget?](http://s1-support.msights.com/en/articles/4169238-how-do-i-export-a-widget.md)
- [How do I apply sorting in Simple Table and Group Table?](http://s1-support.msights.com/en/articles/9382128-how-do-i-apply-sorting-in-simple-table-and-group-table.md)
- [What is a Reporting Alert?](http://s1-support.msights.com/en/articles/4933439-what-is-a-reporting-alert.md)
- [How do I create my Reporting Alert?](http://s1-support.msights.com/en/articles/4933523-how-do-i-create-my-reporting-alert.md)
- [How do I edit my Reporting Alert?](http://s1-support.msights.com/en/articles/4989069-how-do-i-edit-my-reporting-alert.md)
- [How do I hide, dismiss or unsubscribe from a Reporting Alert?](http://s1-support.msights.com/en/articles/4989111-how-do-i-hide-dismiss-or-unsubscribe-from-a-reporting-alert.md)
- [What happens when a Reporting Alert is triggered?](http://s1-support.msights.com/en/articles/4956913-what-happens-when-a-reporting-alert-is-triggered.md)
- [How do I remove my Reporting Alert?](http://s1-support.msights.com/en/articles/4989131-how-do-i-remove-my-reporting-alert.md)
- [How do I save my Draft Board as a new Board?](http://s1-support.msights.com/en/articles/4218159-how-do-i-save-my-draft-board-as-a-new-board.md)
- [What is a Favorite Board?](http://s1-support.msights.com/en/articles/4111161-what-is-a-favorite-board.md)
- [What is a Workbook?](http://s1-support.msights.com/en/articles/4111138-what-is-a-workbook.md)
- [How do I create my first Workbook?](http://s1-support.msights.com/en/articles/4111458-how-do-i-create-my-first-workbook.md)
- [How do I add a Board to my Workbook?](http://s1-support.msights.com/en/articles/4111501-how-do-i-add-a-board-to-my-workbook.md)
- [How do I rename a Workbook?](http://s1-support.msights.com/en/articles/4157146-how-do-i-rename-a-workbook.md)
- [How do I label a Board in my Workbook?](http://s1-support.msights.com/en/articles/4197196-how-do-i-label-a-board-in-my-workbook.md)
- [How do I arrange Boards within my Workbook?](http://s1-support.msights.com/en/articles/4197163-how-do-i-arrange-boards-within-my-workbook.md)
- [How do I remove a Board from my Workbook?](http://s1-support.msights.com/en/articles/4157116-how-do-i-remove-a-board-from-my-workbook.md)
- [How do I share a Workbook?](http://s1-support.msights.com/en/articles/4111524-how-do-i-share-a-workbook.md)
- [How do I sort my Workbooks?](http://s1-support.msights.com/en/articles/4157219-how-do-i-sort-my-workbooks.md)
- [How do I remove a Workbook?](http://s1-support.msights.com/en/articles/4157094-how-do-i-remove-a-workbook.md)
- [How do I create a Board Template from an existing Board?](http://s1-support.msights.com/en/articles/4490711-how-do-i-create-a-board-template-from-an-existing-board.md)
- [How do I create a Board Template from scratch?](http://s1-support.msights.com/en/articles/4497863-how-do-i-create-a-board-template-from-scratch.md)
- [How do I edit Board Templates?](http://s1-support.msights.com/en/articles/4494946-how-do-i-edit-board-templates.md)
- [How do I remove a Board Template?](http://s1-support.msights.com/en/articles/4494904-how-do-i-remove-a-board-template.md)
- [How do I rename my Board Template?](http://s1-support.msights.com/en/articles/4496333-how-do-i-rename-my-board-template.md)
- [How do I set a Board Template to default?](http://s1-support.msights.com/en/articles/4495274-how-do-i-set-a-board-template-to-default.md)
- [What Are Meeting Ready Reports](http://s1-support.msights.com/en/articles/6795915-what-are-meeting-ready-reports.md): This article gives you an introduction to Meeting Ready Reports and a brief description on its functionality
- [How to Activate Meeting Ready Reports](http://s1-support.msights.com/en/articles/6768369-how-to-activate-meeting-ready-reports.md): This article walks you through the process of how to use the Meeting Ready feature and its functionality
- [Difference Between Meeting Ready Mode & Live Sync Mode](http://s1-support.msights.com/en/articles/6769609-difference-between-meeting-ready-mode-live-sync-mode.md): This article walks you through the differences between Meeting Ready and Live Sync modes
- [What Happens When New Data Is Available While In Meeting Ready Mode](http://s1-support.msights.com/en/articles/6793784-what-happens-when-new-data-is-available-while-in-meeting-ready-mode.md)
- [What Technology Is Meeting Ready Based On](http://s1-support.msights.com/en/articles/6796025-what-technology-is-meeting-ready-based-on.md)
- [What are Snapshots?](http://s1-support.msights.com/en/articles/4127760-what-are-snapshots.md)
- [How do I create a Snapshot?](http://s1-support.msights.com/en/articles/4127788-how-do-i-create-a-snapshot.md)
- [How do I remove a Snapshot?](http://s1-support.msights.com/en/articles/4485470-how-do-i-remove-a-snapshot.md)
- [Data Workbench: My Data Sets](http://s1-support.msights.com/en/articles/4132086-data-workbench-my-data-sets.md)
- [Data Workbench: My Metrics](http://s1-support.msights.com/en/articles/4132275-data-workbench-my-metrics.md)
- [Data Workbench: Advanced Metric](http://s1-support.msights.com/en/articles/9419093-data-workbench-advanced-metric.md)

### Media Briefs

- [How do I export my Media Brief?](http://s1-support.msights.com/en/articles/5536784-how-do-i-export-my-media-brief.md)
- [How do I create my first Media Brief?](http://s1-support.msights.com/en/articles/5108832-how-do-i-create-my-first-media-brief.md)
- [How do I edit an existing Media Brief?](http://s1-support.msights.com/en/articles/5108857-how-do-i-edit-an-existing-media-brief.md)
- [How do I delete a Media Brief?](http://s1-support.msights.com/en/articles/5108911-how-do-i-delete-a-media-brief.md)
- [How do I clone an existing Media Brief?](http://s1-support.msights.com/en/articles/9941303-how-do-i-clone-an-existing-media-brief.md)

### Media Planner

- [What is Media Planner?](http://s1-support.msights.com/en/articles/4124097-what-is-media-planner.md)
- [How do I rename a Media Planner Board?](http://s1-support.msights.com/en/articles/4597972-how-do-i-rename-a-media-planner-board.md)
- [How do I add a new custom classification in Media Planner?](http://s1-support.msights.com/en/articles/5315662-how-do-i-add-a-new-custom-classification-in-media-planner.md)
- [How do I search for a Media Planner Board?](http://s1-support.msights.com/en/articles/4597956-how-do-i-search-for-a-media-planner-board.md)
- [How do I set a Media Planner Board as a Home Board?](http://s1-support.msights.com/en/articles/4572796-how-do-i-set-a-media-planner-board-as-a-home-board.md)
- [How do I follow a Marketing Campaign or Media Plan?](http://s1-support.msights.com/en/articles/4515658-how-do-i-follow-a-marketing-campaign-or-media-plan.md)
- [How do I use a Media Planner Starter Board?](http://s1-support.msights.com/en/articles/4535339-how-do-i-use-a-media-planner-starter-board.md)
- [How do I add a Media Planner Board as a Starter Board?](http://s1-support.msights.com/en/articles/5337719-how-do-i-add-a-media-planner-board-as-a-starter-board.md)
- [How do I edit a Media Planner Starter Board?](http://s1-support.msights.com/en/articles/5396642-how-do-i-edit-a-media-planner-starter-board.md)
- [How do I add a Media Planner to Favorites?](http://s1-support.msights.com/en/articles/4515688-how-do-i-add-a-media-planner-to-favorites.md)
- [How do I save my Media Flight creation for later when I need help?](http://s1-support.msights.com/en/articles/4655936-how-do-i-save-my-media-flight-creation-for-later-when-i-need-help.md)
- [How do I create my first Media Flight?](http://s1-support.msights.com/en/articles/4146854-how-do-i-create-my-first-media-flight.md)
- [How do I see and correct error\(s\) during Media Flight creation?](http://s1-support.msights.com/en/articles/4639133-how-do-i-see-and-correct-error-s-during-media-flight-creation.md)
- [How do I view my Media Flight creation history?](http://s1-support.msights.com/en/articles/5139017-how-do-i-view-my-media-flight-creation-history.md)
- [How do I create my first Media Planner Board?](http://s1-support.msights.com/en/articles/4146911-how-do-i-create-my-first-media-planner-board.md)
- [How do I create a Widget in Media Planner?](http://s1-support.msights.com/en/articles/4146931-how-do-i-create-a-widget-in-media-planner.md)
- [How do I clone my Media Planner Board?](http://s1-support.msights.com/en/articles/4572133-how-do-i-clone-my-media-planner-board.md)
- [How do I update media line item\(s\) in Media Planner?](http://s1-support.msights.com/en/articles/4147227-how-do-i-update-media-line-item-s-in-media-planner.md)
- [How do I apply User Filters in a Media Planner Widget?](http://s1-support.msights.com/en/articles/4535424-how-do-i-apply-user-filters-in-a-media-planner-widget.md): In this article, you will learn how to apply User Filters in the MSIGHTS Media Planner Application.
- [What is Parameter Passing?](http://s1-support.msights.com/en/articles/4484972-what-is-parameter-passing.md)
- [How do I archive a Media Planner Board?](http://s1-support.msights.com/en/articles/4656188-how-do-i-archive-a-media-planner-board.md)
- [How do I remove a Media Planner Board?](http://s1-support.msights.com/en/articles/4656223-how-do-i-remove-a-media-planner-board.md)
- [What are MSIGHTS Automated Rules?](http://s1-support.msights.com/en/articles/8427894-what-are-msights-automated-rules.md)
- [How do I create an Automated Rule?](http://s1-support.msights.com/en/articles/8427954-how-do-i-create-an-automated-rule.md)
- [What is the Rules Summary View and what can I do on that page?](http://s1-support.msights.com/en/articles/8428302-what-is-the-rules-summary-view-and-what-can-i-do-on-that-page.md)

### Data Importer

- [What is Data Importer?](http://s1-support.msights.com/en/articles/4124191-what-is-data-importer.md)
- [How do I prepare a Data Importer template?](http://s1-support.msights.com/en/articles/4698652-how-do-i-prepare-a-data-importer-template.md)
- [How do I import a data file?](http://s1-support.msights.com/en/articles/4698527-how-do-i-import-a-data-file.md)
- [How do I see and correct error\(s\) during the import process?](http://s1-support.msights.com/en/articles/4698812-how-do-i-see-and-correct-error-s-during-the-import-process.md)
- [How do I save my Import Record for later?](http://s1-support.msights.com/en/articles/4698856-how-do-i-save-my-import-record-for-later.md)

### Tracking Codes

- [What are Tracking Codes?](http://s1-support.msights.com/en/articles/4127178-what-are-tracking-codes.md)

### Data Workbench: Scoring

- [Data Workbench: Scoring – Overview](http://s1-support.msights.com/en/articles/9018162-data-workbench-scoring-overview.md)
- [Data Workbench: Scoring – How to configure a Score and Scoring metrics](http://s1-support.msights.com/en/articles/9041380-data-workbench-scoring-how-to-configure-a-score-and-scoring-metrics.md)

## 日本語

### Reporting

- [Reporting Boardを複製する方法とは？](http://s1-support.msights.com/ja/articles/4496594-reporting-boardを複製する方法とは.md)
- [WorkbookにBoardを追加する方法は？](http://s1-support.msights.com/ja/articles/4111501-workbookにboardを追加する方法は.md)

## 简体中文

### Reporting

- [如何复制Reporting Board？](http://s1-support.msights.com/zh-CN/articles/4496594-如何复制reporting-board.md)