Skip to main content
All CollectionsMedia Planner
How do I see and correct error(s) during Media Flight creation?
How do I see and correct error(s) during Media Flight creation?
Ben Thng avatar
Written by Ben Thng
Updated over 3 years ago

In this article, you'll learn how to see and correct error(s) during Media Flight creation in MSIGHTS Media Planner.

When you're in the validation screen of the Media Flight creation process, you can see indicators of accepted and rejected rows next to the Media Line Item in the upload screen.

  • Blue Tick = All fields are correctly populated and accepted.

  • Yellow Ticket = All fields are correctly populated but there are duplicated rows.*

  • Warning = There are errors in this Media Flight. You can move your cursor over the warning indicator to see which cell(s) is being rejected and the reason(s).

Note*: Having duplicate rows may or may not be significant depending on the Business Rules that are implemented for you. Different clients have different configurations. If you need clarification, please reach out to your MSIGHTS Support team.

Screenshot Guide (To enlarge, right-click and open in new tab)

There are a couple of tools in the Media Flight creation screen to help you find and fix errors. To find the error, you may search for a specific flight or filter them based on specific conditions.

Once you narrowed down to the error, follow the steps below to fix it:

  1. In the Media Flight creation screen, click the "Fix Errors" button to enter edit mode.

  2. Hover over the errors (cells that are highlighted in red), click on it and make your desired correction.

  3. Once the corrections have been made, click on the "Save and Validate" button to validate the data again.

  4. If the error is corrected, the cell will no longer be highlighted in red after validation.

Note: If a field has a drop-down menu, a downward icon will appear on the right of the cell you're editing.

Visual Guide (To enlarge, right-click and open in new tab)

To continue learning about Media Planner, please follow the link back to the Media Planner Index.

Please do not hesitate to reach out to MSIGHTS Support via the messenger chat window on your bottom right-hand corner at any time or the button below for any questions, support, or feedback. We'd be happy to help!

Did this answer your question?