MSIGHTS Support

MSIGHTS is always working to provide its users with an effective and beneficial Platform experience - we push out weekly platform updates that covers feature refinements, bug fixes, back-end infrastructure and data source enhancements that cumulatively improves your experience.

We're pleased to share new platform features available to our users since the start of 2021:

Apr 2021: Top or Bottom Metric Filter: This new metric filter is effective for focusing on either top or bottom metric(s) in a table, or to reduce clutter in a chart and can be applied to any metric. This new feature is accessible within the Metric Advanced Options menu in Widget Settings.

- Apr 2021: Top or Bottom Metric Filter: This new metric filter is effective for focusing on either top or bottom metric(s) in a table, or to reduce clutter in a chart and can be applied to any metric. This new feature is accessible within the Metric Advanced Options menu in Widget Settings.

Mar 2021 - <a href="http://s1-support.msights.com/en/articles/5005851-what-is-conversations">Conversations</a>: Conversations is our new messaging feature available within MSIGHTS Reporting and Media Briefs. Conversations help you stay organised and connected by enabling you to communicate with your colleagues and working partners within MSIGHTS.

- Mar 2021 - <a href="http://s1-support.msights.com/en/articles/5005851-what-is-conversations">Conversations</a>: Conversations is our new messaging feature available within MSIGHTS Reporting and Media Briefs. Conversations help you stay organised and connected by enabling you to communicate with your colleagues and working partners within MSIGHTS.

Feb 2021 - <a href="http://s1-support.msights.com/en/articles/4933439-what-is-a-reporting-alert">Reporting Alerts</a>: Reporting Alerts is our new notification feature that helps you keep track of campaign performance or flag any data quality issues in a timely fashion by notifying you when certain conditions are met.

- Feb 2021 - <a href="http://s1-support.msights.com/en/articles/4933439-what-is-a-reporting-alert">Reporting Alerts</a>: Reporting Alerts is our new notification feature that helps you keep track of campaign performance or flag any data quality issues in a timely fashion by notifying you when certain conditions are met.

We value your feedback and thank all of those that have provided feedback thus far. Users are surveyed frequently and we welcome informal feedback as well. 

Please do not hesitate to reach out to MSIGHTS Support via the messenger chat window on your bottom right-hand corner at any time or the button below for any questions, support, or feedback. We'd be happy to help!